About samanaga
About samanaga
Blog Article
“We now have loads of laptops getting used by profits on area so using a stable cloud asset tracker can help”. An additional method director also mentioned that Samanage assists him to organize and timetable updates and maintenance even while he focuses on procedure development.
Samanage is not really so well-liked with no cause. It scored really large inside our take a look at of assistance desk program services and our our assessment crew was impressed With all the functions and high-quality of company provided by this tool.
Using an IT Assistance Catalog, you'll be able to define and publish which assistance companies are accessible on your own on the web web-site, very like a procuring cart of organization expert services. The catalog also serves for a, for not enough an even better time period, firewall against nuisance requests.
Jerzak and his team didn't have an efficient system in spot for follow up and guaranteeing that requests, incidents, and concerns were being fixed within a well timed method. “It absolutely was shocking that even amongst a little group like ours we however had conversation concerns,”
An additional popular issue solved by The seller is high services Value. Gordon pressured the fact that Samanage guidance staff is usually readily available to aid its customers.
Samanage is often a very popular ITIL-All set IT services desk and asset administration Option that can be deployed by using cloud. It guarantees to streamline your IT assistance workflows and give you comprehensive visibility of IT assets from acquire to depreciation. In this comprehensive Samanage review, we’ll analyze the many critical components of the app and we’ll focus on the elements that actually ought to have awareness.
Rose began seeking company desk and software package administration alternatives, and were being focused in on these distinct abilities:
In the beginning Rose and Jerzak commenced their try to find a completely new Alternative that could enable take care of the software package asset administration piece. Since they started the process of attempting to find a fresh IT asset management Alternative, they recognized that what In addition they essential was an extensive support desk computer software solution.
Gordon cited two price propositions of Samanage. To start with, he reported it enables companies of all measurements to deliver fantastic IT assist by streamlining processes, having better visibility across IT functions, and agility to scale their provider desk. “It’s the only real Enterprise Service Management software package that gives a System to reimagine how It may supply benefit to the Firm,” Gordon claimed.
reported Brian Jerzak, IT director. “We had the knowledge, but none of it was at our fingertips. It took us lots of click here time and resources to collect it.”
Thompson ongoing, “We believe that a powerful, marketplace-top ITSM Answer provides us An additional compelling item to boost our capacity to serve IT experts in organizations of all sizes though meaningfully growing our overall addressable market place, like added cross-offer prospects in our huge and expanding customer-foundation of in excess of 300,000 clients.”
When the provisioning configuration is apparently within an harmful state, the application goes into quarantine. Learn more about quarantine states the appliance provisioning quarantine standing short article.
A Microsoft Entra user account with an Lively subscription. If you do not already have a person, you can Build an account without spending a dime.
“With in excess of 300 staff, our tracking program of spreadsheets, databases, and e-mails couldn't continue to keep us in addition to our responsibilities or more substantial jobs,”